Privacy Policy
- General We take the protection of your personal data very seriously and do everything we can to make sure you feel completely safe. This Privacy Policy explains what data we collect, what we use it for and how we protect it.
- What data do we collect • Name and surname of the buyer and recipient • Phone number • Delivery address • E-mail (if you have specified it) • Child's height and girth (only for size selection or individual tailoring) • Order information (model, size, color, amount) • Technical data: IP address, cookies, browser data
- What do we use your data for? • Order processing, manufacturing and delivery • Contacting you (Viber, Telegram, phone, e-mail) • Consultation and selection of the ideal size • Individual tailoring to your wishes • Sending promotions and new products (only with your consent) • Keeping accounting and tax records (in accordance with the current legislation of Ukraine)
- How long do we store data? • Order data and accounting documents - 3 years (requirement of tax legislation) • Contact details and correspondence - up to 3 years after the last order • You can request to delete your data at any time (except for those what is needed for accounting)
- Who do we share your data with? • Delivery services (Nova Poshta, Ukrposhta) — only the name, phone number and address of the branch • Payment systems (LiqPay, WayForPay, etc.) — we do not see or store your card data • Accountants and tax authorities — within the limits of the law • No one else. We never sell or share your data with third parties for advertising or other purposes.
- How we protect your data • SSL certificate on the entire site (secure connection) • Only 3 employees with a signed non-disclosure agreement have access to the database • Backup copies are stored on encrypted servers in Ukraine and the EU
- Your rights (according to the Law of Ukraine "On Personal Data Protection") • Find out what data we store about you • Correct inaccuracies • Delete your data (except for accounting documents) • Opt out of mailings at any time • File a complaint with the Commissioner of the Verkhovna Rada of Ukraine for Human Rights
- Cookies and analytics We use cookies to operate the shopping cart, save sizes and basic analytics (Google Analytics). You can disable them in your browser settings - the site will work, but some functions will be limited.
- Policy changes In the event of significant changes, we will notify you by email and on the site.
